What we collect
The data that is collected by Bookstation includes transactional and payment data during a purchase, personal data when registering or contacting us through customer service channels and social media.
Type of data collected
Personal Data is collected from you if you voluntarily submit it to Bookstation. The provision of all personal information is voluntary, but some may be necessary in order to fully use our services, for example purchasing information that is required to complete a transaction. The types of personal data we collect are:
- Email Address
- Date of Birth
- Telephone number
- IP address
Financial and Sensitive Data
To complete your financial transaction on our website, you will engage directly with our payment handlers, Stripe or PayPal.
Sensitive personal data:
Bookstation do not collect or store data of a highly sensitive nature. For example, we will not store your marital status, political views, sexual orientation, religion, disability, or race.
Data relating to minors:
Bookstations website is not intended for children and we do not intentionally or knowingly solicit or collect personal information from individuals under the age of 18. Bookstations websites and or services are not permitted to be used by individuals under the age of 18.
How Your Data Is Used
We will process any Personal Data you provide to us for the following purposes:
- To conduct our business with you and activate your ability to use our services
- To provide you with the goods you have ordered
- To conduct financial transactions for goods you purchase from us
- To prevent fraudulent activity
- Customer care
- To contact you, (if required), in connection with your order or to respond to any communications you might send to us via our regular communications channels or via social media
- To enable you to share content from our site to your social media accounts
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We may disclose the data that you submit to Bookstation for the following reasons:
For the purpose of completing an agreed transaction with you or to carry out the course of our business (e.g. to employees of Bookstation or nominated service providers e.g. delivery service providers or software service providers)
To legal enforcement authorities or legal representatives if we are required to do so by law or during the course of any legal proceedings
Retention of Data
Bookstation will retain your personal data for the minimum amount of time required in order to successfully carry out the specified purposes for collecting that data. Personal data will only be held for longer than necessary if we are required to retain this data by law or to facilitate any ongoing or prospective legal proceedings, or to assist in the prevention of fraud.
Bookstation is fully compliant with the requirements set out in the Payment Card Industry Data Security Standards version 2.0 (PCI DSS 2.0). We do not hold sensitive payment data when users interact with our site.
Secure Sockets Layer, or ‘SSL’, is the security technology used by Bookstation for encrypting a link between a web server and a browser. All data passed between our web server and your browser remains completely private and secure. For example, using SSL, your computer and ours agree to transpose whatever we are sending into an unintelligible hash of characters.
Through using SSL, we can ensure that your valuable personal data is fully encrypted when you interact with our site. Without this information on your computer or ours, no one can understand our encrypted communication. Whenever you communicate with us on secure sections of Bookstation you’ll notice that http:// is replaced by https:// , and look out for the padlock symbol.
To correct, erase or verify personal information
You can request that Bookstation correct any information about you which is incorrect. Bookstation enables customers to update their information independently in their Bookstation Account. You can request that your information is erased or edited by contacting firstname.lastname@example.org. We always endeavour to fulfil your request fully, however we may not always be able to fully comply with your request. For example, where we need to keep using your information to comply with our legal obligations, or where we need to use your information to establish, exercise or defend legal claims.